20 Jan 05 – As an internationally-recognized standard, ISO 9001 specifies requirements for a Quality Management System (QMS) where an organization needs to demonstrate its ability to provide products that meet customer and applicable regulatory requirements and aims to enhance customer satisfaction.
Nova MSC is proud to announce that it has received ISO 9001 certification in January 2005. The accreditation confirms that Nova’s QMS meets the stringent requirements of the international standard.
To our customers and partners alike, the ISO achievement represents firm reassurance that quality procedures are adhered to in product design, production and support operations.
As part of the ISO exercise, subsidiaries novaCITYNETS and novaHEALTH also had their certifications renewed.
In addition, Nova’s QA Team expanded on our Application Development Methodology (AMD) that serves as a guide to our Project Managers in work aspects such as standard procedures and documentation. This ongoing effort reinforces Nova’s commitment to continue providing the highest quality products and services. The certification was conducted by BVQI.
“The achievement is only possible through belief from people at all levels within the organisation THAT quality management drives quality products, ultimately in meeting customer satisfaction.”
Celeste Beh – Quality Management System Officer, Nova MSC
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