19 Jun 2013 – Recently, Singapore organised the eGov Global Exchange 2013 forum that facilitated focused discussions on how infocomm technology provides governments with new possibilities and platforms for citizen engagement through Co-Creation with citizens and the private sector, so as to bring about better service delivery. As part of the conference, an exhibition showcased the progress and achievements of e-government initiatives by different government agencies. The event drew more than 50,000 international participants from governments, the industry and media from about 100 countries and regions across Europe, US, Asia and the Middle East.
Figure 1 – Ricky Seah, VP of novaHEALTH explaining how the NSC self-service kiosk works
The Trinidad & Tobago delegation led by Mr. Cornell Bukradee, Advisor to T&T’s Honourable Minister of Science & Technology also made visits to Singapore’s National Skin Centre (NSC) and novaHEALTH (Nova) office as part of their Singapore itinerary.
Comprising of senior officials from the Ministry as well as iGovTT, the delegates learned of innovations such as self-service kiosks and pharmacy automation that helped NSC improve patient waiting-times and safety. Of particular interest to our visitors was NSC’s notable achievement in getting doctors, nurses and paraclinicals to be an integral part of their IT transformation. The NSC system was implemented by novaHEALTH in 2004.
Following NSC’s visit, the delegation visited novHEALTH where they were briefed on Singapore’s healthcare delivery system and IT success stories.
Figure 2 – Sharing Session with novaHEALTH (left to right) Ms. Jacqueline Syms, iGovTT Chairwoman, Mr. Lai Teik Kin, novaHEALTH CEO, Mr. Adam Montserin, iGovTT Chief Executive Officer, Mr. Cornell Buckradee, Advisor to Minister, Ms. Shelley-Ann Clarke-Hinds, Executive Manager of External ICT Relations, Mr. Tracy Hackshaw, Deputy National Chief Information Officer, Mr. Ricky Seah, novaHEALTH VP, Mr Tony Tay, Director of Consulting Group IDA International
In the evening, Nova jointly with Singapore’s Ambassador to the Caribbean Community (CARICOM), His Excellency Kemal Siddique hosted our T&T guests to dinner at the Singapore Cricket Club, an apt choice given our visitors’ affinity for and their triumphs in the sport.
Figure 3 – Mr. Cornell Bukradee presenting Ambassador Siddique with a memento from T&T at Singapore Cricket Club
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